Privacy policy
Effective date: [effective date]
The short version
Stairly is a tool that gives feedback on transfer essays and shows official transfer numbers. AI models process your essay to create your feedback, and we do not have people read it to make your review.
We do not sell your personal information.
What we collect
We only collect what we need to run the tool.
- Essays and other writing you submit, and the feedback we create from them.
- If you are signed in and save a draft, we keep that essay's text in your account so you can open it again.
- Your email address, if you give it to us to save results or to sign in.
- Your interview answers: school type, credits, semesters, GPA, major, target schools, test scores if you add them, and why you want to transfer.
- Payment records, such as which plan you chose, when you paid, when it renews and when you cancel. Our payment company handles your card. We never see or store your full card number.
- Messages and screenshots you send with the feedback button, and your thumbs up or down on results.
- How you use the site, such as pages visited and buttons tapped.
- A device identifier that we create. We use it with your email to limit free reviews and prevent abuse, and it may go to our anti-abuse provider.
Who receives your essay
To review your essay, we send its text to the companies below. They process it for us so we can give you feedback.
[To be confirmed: any promise about keeping your essay, or about what these companies do with it.]
If you buy the parent bundle and request your human read, an admitted transfer student we work with reads the essay you send.
- Microsoft Azure, which runs the AI models that read your essay and write your feedback.
Microsoft's safety checks
Microsoft runs automatic checks on the AI models for misuse. In its words: "When these indicators are detected, a sample of customer's prompts and completions may be selected for review. Review is conducted by automated means including by AI models such as LLMs by default, with additional reviews by human reviewers as necessary."
So in rare cases, a Microsoft reviewer could see part of an essay that its checks flag.
Other companies that help us run the tool
- Vercel hosts the website.
- Supabase stores our database and handles sign-in.
- Stripe processes payments.
- Resend sends our emails.
- PostHog shows us how people use the site.
- Cloudflare Turnstile checks that a visitor is a real person.
How we use your information
- To give you essay feedback and show your details next to school numbers.
- To save your results, give you access to what you paid for, renew or cancel your plan, and process refunds.
- To fix problems, and to compare how well versions of our feedback work using your thumbs up or down.
- To email you about your account or results.
- [confirm] Fall grade reminders and similar emails will let you opt out.
Your essay stays yours
We do not use your essay to train AI models unless you agree in writing.
We will not show your essay to other students or use it as an example unless you give us written permission. The one exception is the parent bundle's human read, which you request yourself.
A small number of team members may be able to see stored information when they need to fix a problem or answer you.
How long we keep it
We keep your essays and account information for [how long we keep it], or until you ask us to delete them.
Your choices
Email support@stairly.co to see, correct or delete your information. Some records, such as payments, may need to be kept for legal or tax reasons. You may have more rights depending on where you live.
Age
Stairly is for people who are at least 13 years old.
[Rules for students under 18]
[Parent consent rules]
If we learn that we hold information from anyone under the minimum age, we will delete it.
Changes and contact
If we make an important change to this policy, we will update the date above and tell you. Questions? Email support@stairly.co. This service is run by [legal entity name].